SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped via ePacket or EMS, depending on the weight and size of the product. Packages shipped from our US warehouse are sent through USPS.
Do you ship worldwide?
Yes, we offer free shipping to over 200 countries worldwide. However, there are some locations to which we are unable to ship. If you happen to be located in one of those countries, we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This does not include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships containing your tracking information. If you have not received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
Some shipping companies may take 2-5 business days for tracking information to update in the system. If your order was placed more than 5 business days ago and there is still no information available for your tracking number, please contact us..
Will my items be sent in one package?
Due to logistical reasons, items from the same purchase may occasionally be sent in separate packages, even if combined shipping has been specified.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you have received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Achiever Shipping (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It is okay to change your mind! You can send your order back for a full refund, we have got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We do not want you to choose between the best value and the best service. That is why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Great item! Love it, but the cord is too short 🥲
It fulfills its function indoors in outdoors ino the numbers are distinguished at 5 mts
Very good design and very functional.
Great
Good quality and I liked the size too, it is not small and not too big, size of an adult palm.
Excellent recommended exceeded my expectation
Very good quality for the price is excellent😱
Excellent Product
Good clock
The size of a paperback book long and tall as a span. Three levels of luminosity. Battery power is turned off after a few seconds, but is activated by a tap on the screen or by slapping at a distance. To always have it on, you have to plug in the USB, for what you need, of which many are usually at home, a simple charger. If you hang it on the wall you can't change to see the temperature because the button is from behind, although I don't care because it's not what I bought it for. I have taken it with the blank figures and it looks very good, but I have it on the computer table that has green lights and I think that in this color it also has to be cool. I want it so that my son sees the time well when he is with the game console and has no excuse with the time he has to play.
It was good now just try it and have to
Great product.
Very good, but I think it only works with wire, and if it's only battery-powered, it's better to hang it in a wall.
Good product looks super good and I arrive in time excellent quality
I would like it better than it was with rechargeable battery
Correct shipping time Article according to description I find it a precious item Works well. I hope it lasts a long time.
Beautiful, it works either with USB cable or only with 3xAAA batteries. Is activated with the clap of the hands. It's cool❤️
The table/wall clock is of good quality and lightweight. However, the voice command feature does not function properly. Apart from this issue, the clock performs satisfactorily. It operates on three AAA batteries, but to maintain a constant display, it requires a DC USB connection; otherwise, the display turns off after 10 seconds.
The package arrived in good condition and before the estimated date, it has good size
clock is very nice, only the temperature measures 2 degrees higher than actual temperature and there does not seem to be a calibration option.
Please be aware that the display is suspended if it is only used on batteries. For the goal to stay permanently, you need to stay plugged in.
Excellent watch very nice
good product
Excellent Product
Object as described, does not mark the seconds