SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped via ePacket or EMS, depending on the weight and size of the product. Packages shipped from our US warehouse are sent through USPS.
Do you ship worldwide?
Yes, we offer free shipping to over 200 countries worldwide. However, there are some locations to which we are unable to ship. If you happen to be located in one of those countries, we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This does not include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships containing your tracking information. If you have not received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
Some shipping companies may take 2-5 business days for tracking information to update in the system. If your order was placed more than 5 business days ago and there is still no information available for your tracking number, please contact us..
Will my items be sent in one package?
Due to logistical reasons, items from the same purchase may occasionally be sent in separate packages, even if combined shipping has been specified.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you have received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Achiever Shipping (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It is okay to change your mind! You can send your order back for a full refund, we have got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We do not want you to choose between the best value and the best service. That is why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
The size is true to what is shown, in terms of quality it is very good for what you pay, it is a thin fabric which makes it very fresh, if it is a product I would order again.
Nice good quality.
I am satisfied with my purchase.
End sleeves are tight but other than that, good shirt.
Good size. Light white color. Pleasant to wear. I recommend this polo.
T-shirt in Ukraine arrived quickly. Size as described, not small
These poles look good and are very good in price. Eye with sizes, measure 1,80 and weight 87 kg. And the perfect size is L.
Too large, 5’7” guy here. bought XXL and its too big for me… Im usually M and Followed the chart but its not correct lol money wasted.
Great quality and product for price. I'm very happy.
Great quality for the price, slightly short length for the size however
Beautiful polo! Good and well finished! Recommend!
Perfect. Thank you very much
Nice
Do I still have to try on
Very cute and super fresh is already the 3rd what we order, I recommend ordering a size larger than normal so that it is comfortable.
I loved exact size
Looks solid and fits at 181 cm and 75 kg, the fabric feels comfortable and is certainly just right for summer. The color quality will only be assessed after washing several times.
4/5 good, light, on the yakraz
The size M is large on the size m
Very simple
Top
Very good
Too large, the sizes do not match between Chinese suppliers.
Top Take a size below
The order arrived quickly (ahead of time). Size 3XL just right (I usually wear XL). Half for the summer. I recommend.